Can I create a custom product?
Yes, absolutely!
Do you have a specific print, a different size, or a special occasion in mind? Weβd be happy to work with you to create something beautiful and personal.
Feel free to contact us via the contact form or send us an Instagram DM π
When will my order be shipped?
Your order will be shipped within 1β5 business days. We carefully and lovingly package every order so that it feels like a little gift, whether itβs for yourself or someone else π€
How long does delivery take?
The delivery time starts from the moment your order has been shipped. For orders within the Netherlands, your package will generally be delivered within 1β2 business days after shipment.
For orders to Belgium, Germany, Luxembourg, France, and Spain, delivery may take a few additional business days.
Please note that the 1β5 business day processing time for orders in the Netherlands comes before the delivery time. Once your order has been shipped, you will receive a tracking code by email.
What are the shipping costs?
For shipping within the Netherlands, we charge β¬4.95. Any applicable shipping costs to other countries will be shown at checkout.
How can I pay for my order?
You can safely pay for your order using the payment methods available at checkout.
Can I change or cancel my order?
We process orders as quickly as possible. If you would like to change or cancel your order, please contact us as soon as possible. If your order has not yet been processed, weβll be happy to see what we can do for you.
How can I contact you?
Do you have a question, a special request, or need some help? Feel free to contact us via the contact form or send us an Instagram DM. Weβre happy to help and will do our best to respond as quickly as possible π
Can I return my order?
Yes, you can return your order within the applicable return period. Due to their personal nature, personalized items cannot be returned.
Return shipping costs are the responsibility of the customer.
How do I return my order?
Would you like to return an order? Please contact us first via the contact form or Instagram DM. We will let you know how to register your return and where to send your package.
Return shipping costs are the responsibility of the customer. We recommend sending your return with tracking. If you choose to send your return without tracking, the risk of loss or damage during the return shipment remains with the sender.